Terms & Conditions

Terms & Conditions

Quotes: All estimates are based on dock/ground floor/easy access upon origin and destination unless otherwise noted. Any unknown obstacles, restricted access, stairs, additional services, and other delays will incur additional charges.

Any additions or subtractions to provided information will change the cost of the quote. Estimates are based on work to be performed during Art Handlers Ltd normal business hours. Work performed outside of normal business hours shall be subject to additional charges. Estimates are valid for 30 days from the date provided except for prices associated with fuel costs. All prices based on fuel costs are subject to weekly adjustments based on US Department of Energy On-Highway Diesel Fuel prices. Adjustments to prices will be reflected on the final invoice. By confirming a quote, you warrant and represent that you are authorized to contract on behalf of Client, that you agree with the terms and conditions of the estimate, that you are authorized to make financial obligations for Client and will, therefore, be invoiced and responsible for full payment of charges.

Estimates are based on the accessibility of a 26′ straight truck (overall dims: up to 36′ long and 13’6″ in height).

Estimates are not a confimation of booking and do not include transit insurance unless otherwise noted. All prices quoted are based upon information provided at the time of the quote and are subject to change.

Fine Art Shuttles

To remain cost-effective for clients, Art Handlers Ltd cannot guarantee specific dates or times on Fine Art Shuttle shipments. Weekend collections and deliveries may be required on all shuttles.

Art Handlers Ltd reserves the right to cancel, postpone, and/or reschedule any and/or all projects due to unsafe conditions as a result of weather, lack of proper equipment or staff due to misinformation from the client, and/or unforeseen circumstances, at no financial cost to Art Handlers Ltd. Art Handlers Ltd has the right to subcontract shipping services if necessary.

Packing: All items are assumed to be packed by shipper (PBS) unless otherwise stated, requested, or quoted in writing. If the shipment is packed by owner (PBO) or shipper (PBS), the shipper warrants that the shipment is packed to adequately protect the enclosed goods and to ensure safe transportation with ordinary care in handling, and that each package is properly labeled. The carrier shall not be liable for delay, special or consequential damages.

All quotes that include packing services assume that there is adequate space to lay each piece FLAT in order to pack it safely.

Additional Services: Art Handlers Ltd will not be responsible for any special services not expressly written unless agreed to in advance in writing. Special services requested by Client and agreed upon by Art Handlers Ltd shall be subject to additional charges.

Insurance:

• Insurance Policy: Art Handlers Ltd can provide transit and storage insurance for full coverage under the terms of our policy issued by Lloyd’s of London for objects that are professionally packed by either our staff or designated agent. Unless insurance is specifically requested and purchased, the shipper agrees to hold Art Handlers Ltd harmless for any claims of physical loss or damage (irrespective of the cause, including negligence).
• Certificates of Insurance: Art Handlers Ltd does not include providing certificates of insurance required by property manager(s) in pricing unless otherwise noted.
• Claims Against Art Handlers LTD: Art Handlers Ltd shall not be liable for any loss, damage, or delay caused by the act of God, the public enemy, the authority of law, the act or default of the shipper or owner, or for natural shrinkage or damage. Claims for loss or damage must be reported in writing to Art Handlers Ltd within 30 business days of the delivery date of this shipment, otherwise be deemed waived by the shipper, consignee, and carrier. No claims with respect to a shipment will be entertained until all charges have been paid.
• Neon Clause: Due to its fragile nature, Art Handlers Ltd will not be held liable for any damage occurred during transport, de-installation, packing, and installation of neon glass tubes.

Payment Terms: Art Handlers Ltd requires all new clients to pay in full at time of booking. All invoices are payable within payment terms according to the date of the invoice. Any invoice not paid within those terms will be subject to late charges of 1.5% per month. Client agrees to pay all reasonable attorneys’ fees, costs and other expenses incurred by Art Handlers Ltd in seeking to collect any amounts due hereunder.

Past Due Accounts: If an account is 60 business days or more past due, the following actions will be taken by Art Handlers Ltd:

• New jobs will not be booked
• A credit hold will be implemented
• Client terms will default to pre-pay
• If a credit card is on file on the account, it will be automatically billed
• New quotes will not be provided if account is 90 business days or more past due

Fabrication

Required fabrication lead time is subject to change and will be confirmed at time of booking.

Cancellation/Rescheduling: Art Handlers Ltd reserves the right to invoice a cancellation fee as follows:

• If fabrication materials have been ordered, fabrication is started, or fabrication is completed at the time of cancellation or revision to the order – 100%.

Storage

General: Art Handlers LTD requires a 24-hour notice to pull items from storage for pick-up or delivery or additional charges may apply. Any shipment not delivered within 10 business days of pickup will be subjected to the terms and conditions of the Storage Contract and incur storage charges based on current market rate with $75 per month minimum. All outstanding amounts owed by the client must be settled before any items stored with Art Handlers LTD will be released for delivery.

Dock Times: Dock times must be scheduled at least 48 hours in advance of arrival for all collections and deliveries or additional charges may apply. Warehouse Hours: M-F 9AM – 12PM & 1PM – 4PM.